Before you start
Nothing. You can start right away.
Fixes to try, in order
Open the post from "Social Schedule"
On a phone, tap "Schedule" in the bottom bar. Tap the post on your schedule to open it. A post that is already live on Facebook can't be changed here.
You should see: The post opens with its text, its pictures and a Save button.
Open your scheduleRemove the image or swap it
Tap the X on the picture to remove it. To swap it, tap "Add photos", then choose "Media items" to pick one of yours from your library.
You should see: The post shows the picture you chose, or no picture.
Tap "Save"
Your change replaces the old picture on that post.
You should see: The post keeps your new picture or no picture.
Add real photos of your work
A real photo of the job, the place or the product gives Autopilot something better to pick. Start with a few clear ones.
You should see: Your new photos show under Recently added on the Media page.
Open MediaDescribe your photos
Add a short note to each photo so Autopilot matches it to the right post. See the steps in how to describe a photo.
You should see: Photos show a note instead of Needs description.
Open All mediaChoose "Real photos only" under "Image realism"
This keeps Autopilot to your own photos and product pictures. It's a Pro setting, so on Free it's locked. On Free, skip to the next fix or tick "Disable media attachments". See how to choose image realism.
You should see: Real photos only is selected.
Go to Image realismClear "AI generated images" or "Designed graphics"
Both are in "Content generation" on the Brand and content tab. Clear the one that made the image you don't like. They're Pro settings, so on Free they're locked.
You should see: That setting is off. Autopilot stops making that kind of image.
Go to Content generation
Which fix fits
| What you see | Try |
|---|---|
| One wrong picture on one post | Swap or remove it on the post |
| Pictures that don't show your real work | Add real photos and notes, then choose Real photos only |
| A graphic with a look you don't want | Clear Designed graphics |
| Pictures you don't want at all | Tick Disable media attachments. See how to turn images off for posts. |
What happens next
Learn how pictures are chosen in how Autopilot picks or makes an image. For the words in a post, see how to edit a post.
If something's not right
The wrong picture keeps coming back
Autopilot is matching your notes to the post. Make the notes on that photo more specific. See how to describe a photo.
You can't change a post
A post already live on Facebook can't be changed here. See what to do when a post didn't go out if you're unsure whether it's live.
Still stuck?
Email us what you were trying to do and what you saw. A person on the team will write back.
support@ampere-autopilot.com