Before you start
Steps
Open the product from "Products"
On a computer, Products is in the main menu. On a phone, tap "More" in the bottom bar, then Products. Tap the product you want to change.
You should see: A page titled "Edit product".
Open ProductsFind "Pricing"
On a wide screen it sits in the column on the right. On a phone it comes after the product's details and images.
You should see: A card with price switches and a price field.
Check that "Hide price on social media" is off
A starting price needs a price that people can see. If that switch is on, or "Quote required" is on, the starting price switch is hidden.
You should see: The "Show as a starting price" switch appears below.
Turn on "Show as a starting price"
Use it when the final price depends on the job or the order.
You should see: The price field is now labeled "Starting price".
Type the lowest price in "Starting price"
Enter the lowest amount in dollars that you would charge. Posts say starting at before it.
You should see: Your number shows in the field.
Tap "Save Changes"
Adding a new product instead? The button reads "Save".
You should see: The Products list shows the price as "Starting at" and your amount.
How posts use it
Autopilot gives the post writer your price as starting at, plus the amount. Posts can only state prices that are on the product, so the number in a post is always one you set.
| Your pricing setting | What a post can say |
|---|---|
| A regular price | The price |
| Show as a starting price | Starting at the price |
| Quote required | That a quote is needed, with no dollar amount |
| Hide price on social media | No price at all |
What happens next
Autopilot also checks your upcoming posts that mention this product, because a price is something a post could state. See how to edit a product for what happens to them.
- See how this fits in with how products show up in posts.
- A post with the wrong price? Here's what to do when a post has a wrong detail.
If something's not right
You can't find the Show as a starting price switch
The switch only shows when your price is visible. Turn off Hide price on social media and Quote required, then look again. Here's how to edit a product.
A scheduled post gives the price without starting at
That post was written before you turned the switch on. Autopilot flags posts that mention a changed price. Open the Needs review tab, or see what to do when a post has a wrong detail.
Save shows "Enter a valid price."
The price field is empty or negative. Type an amount, or hide the price. See how to add a product or service.
Still stuck?
Email us what you were trying to do and what you saw. A person on the team will write back.
support@ampere-autopilot.com