Before you start
Fixes to try, in order
Skip with a reason
On the Brand Voice page, swipe left on a post that is off, then tap the bubble and pick a reason such as "Too salesy" or "Not our voice". A note works even better. See how to say why you skipped a post.
You should see: Autopilot learns what to avoid, and the next sample posts shift.
Open Brand voiceTap "Edit" and fix the words yourself
When a sample post is close, tap "Edit", rewrite it the way you would say it, then tap "Approve edited post". Autopilot learns from your changes.
You should see: Your version counts as a like.
Add words under "Attributes"
In Settings, choose "Brand and content". Under "Brand voice", add a few words that describe you, such as warm or straight to the point. Then tap "Save". This works on Free too.
You should see: Your words show as tags under Attributes.
Open AttributesAdjust "Content Tone" and "Post Length"
On Pro, slide the tone toward polished or lively and pick Short, Medium or Long. See how to change your tone and post length.
You should see: New posts follow the new feel.
Open Content ToneSave a rule for things Autopilot keeps getting wrong
On Pro, save a style rule such as never mention prices. Rules are followed in every post. See how to set rules for your posts.
You should see: The rule shows in your saved Memories.
Keep swiping and check your history
More swipes give Autopilot more to go on. If you swiped the wrong way, open "Training history" and flip the choice.
You should see: Your liked and skipped lists match what you meant.
Open Training history
Which fix for which problem
| What you notice | Try |
|---|---|
| Too salesy or pushy | Skip with the Too salesy reason, or turn off the call to action |
| Too many emojis | Skip with the Too many emojis reason, or turn emojis off |
| Wrong length | Post Length on Pro |
| Says things that aren't true | Skip with Not true and a note, or save a rule |
| Starts the wrong way | Edit a sample post and approve your version |
Free and the swipe limit
Free includes 100 training swipes. If you've used them, the deck locks until you go Pro. Reasons, notes, edits and attributes still help while you have swipes left, so spend them on skips with reasons.
What happens next
- When a few sample posts in a row sound right, try turning on Autopilot Mode.
- Until then, stay in Review Mode and read each post first. See how Review Mode works.
- Fix a single scheduled post. See how to edit a post.
If something's not right
I've swiped a lot and posts still feel generic
Add reasons and notes, not just swipes. Specific words about what you'd never say teach faster. Also check your training history for swipes in the wrong direction.
Posts say something that isn't true
Skip with Not true and write what's wrong. If a fact keeps coming back wrong, see what to do when a post has a wrong detail.
The deck is locked
You've used all your Free training swipes. See what to do when you hit a plan limit.
Still stuck?
Email us what you were trying to do and what you saw. A person on the team will write back.
support@ampere-autopilot.com