Before you start
Steps
Tap "Open chat"
The chat button floats at the corner of your screen. Free doesn't see the Memories button, so this needs Pro.
You should see: A chat panel opens with a "Memories" button at the top.
Open HomeTap "Memories"
This opens the list of everything Autopilot has saved about your business, including rules.
You should see: A window titled "Memories" with your saved items on the left.
Tap "New"
Look for the button at the top of the saved list.
You should see: A form on the right with the heading "Create memory".
Fill in "Title" and "Summary"
Keep the title short. Write the rule in the summary the way you would tell a new hire. For example: never mention prices, and always say we're family owned.
You should see: Both boxes hold your words.
Choose "Style rule" under "Type"
This tells Autopilot to treat the memory as a rule, not a news item or a special.
You should see: The Type box reads "Style rule".
Tap "Create memory"
The rule saves right away. It applies to posts Autopilot writes from then on.
You should see: A short message says "Memory created." and the rule joins your saved list.
Two other places rules come from
| Where | What happens |
|---|---|
| Setup question | On Pro, setup asks "Anything Autopilot should always or never do?" and saves what you write as a rule. |
| Quick question while swiping | A card can ask what Autopilot should never say or promise. Your answer is saved as a rule. |
A rule or a setting?
Some things already have a switch. For emojis, hashtags and calls to action, use the checkboxes instead. See how to turn emojis on or off. Use a rule for anything else, like a phrase, a promise or a topic to avoid.
What happens next
- Watch the next posts for your rule. If one slips, tell Autopilot why. See how to say why you skipped a post.
- Teach the rest of your voice by swiping. See how to train your voice by swiping.
If something's not right
I can't find a Memories button
Memories is part of Pro. Here's how to upgrade to Pro. To see what else Free limits, read what to do when you hit a plan limit.
A post broke my rule
A rule shapes new posts. It doesn't rewrite posts that are already written. Fix that post with how to edit a post, and if the wording is wrong in a fact, see what to do when a post has a wrong detail.
Still stuck?
Email us what you were trying to do and what you saw. A person on the team will write back.
support@ampere-autopilot.com