Before you start
Steps
Open "My business" in Settings
Go to Settings and choose the My business tab. On a phone, tap "More" in the bottom bar, then Settings.
You should see: Sections called "Photo and logo", "Business identity" and "Business address".
Open My businessCorrect your name, industry and description
Type over "Business Name", "Industry" or "Business Description". Settings save by themselves a moment after you stop typing.
You should see: A small "Saved" chip near the top of the page.
Replace the logo with "Choose file"
In "Photo and logo", find "Business logo" and tap "Choose file". Pick an SVG, PNG or WEBP file. See how to add or change your logo.
You should see: A "Business logo updated." message.
Go to the logoOpen "Products" in the main menu
On a phone, tap "More" in the bottom bar first. The list shows every product Autopilot brought in.
You should see: A list of your products.
Open ProductsChoose "Edit" on the product
Open the product's menu and choose "Edit", or tap its name. To remove a product that doesn't belong, see how to delete a product.
You should see: An "Edit product" page with the name, description, images and options.
Fix the details on the page
Change the name, description, price or images. See how to edit a product for each field.
You should see: Your changes show in the form.
Tap "Save changes"
Your edits are kept only after you save.
You should see: The product list shows the corrected product.
Open "Media" and delete photos that don't belong
Open "Media" in the main menu, pick the photo and choose "Delete". A box asks "Delete media?" and you confirm with "Delete".
You should see: The photo is gone from your library. Autopilot stops using it in posts.
Open Media
Fix it before you save
On the "Here's what we found." screen, everything is a suggestion. Your choices are saved when you tap "Save and continue".
| What looks wrong | What to do on the review screen |
|---|---|
| Business name, industry or description | Type over "Business name", "Industry" or "What you do". |
| Wrong logo | Pick another under "Other logos we found", tap "Upload a different logo", or tap "Remove". |
| Colors | Enter new hex values in "Primary color" and "Accent color". |
| Starting voice | Pick another starting voice. Your swipes refine it next. |
| Products or photos | Untick the ones you don't want, or tap "Select none". You can edit the rest later on the Products page. |
If you picked more than Free holds
Free includes 10 products and 10 photos. If your site had more, Autopilot asks you to pick the ones you want first. After you save, Pro accounts get the rest of the products from your site in the background.
What happens next
- Check the rest of your details with how to update your business details.
- Teach Autopilot more about your voice with how to train your voice by swiping.
- Add more photos with how to upload photos and videos.
- Link your Page with how to connect your Facebook Page.
If something's not right
The scan found nothing, so there is nothing to fix
Enter your details by hand instead. See what to do when the website scan didn't work.
A product won't save after you edit it
Your edits are still on the page. Try Save changes again. If the product limit is the problem, see what to do when you hit a plan limit.
Posts already mention the wrong thing
Fix the source first, then edit the post. See what to do when a post has a wrong detail.
Still stuck?
Email us what you were trying to do and what you saw. A person on the team will write back.
support@ampere-autopilot.com