Before you start
Nothing. You can start right away.
Steps
Open "My business" in Settings
Go to Settings and choose the My business tab. On a phone, tap "More" in the bottom bar, then Settings.
You should see: Sections called "Photo and logo", "Business identity", "AI content context", "Contact information" and "Business address".
Open My businessEdit "Business identity"
Change "Business Name" (2 to 30 characters), "Industry" or "Business Description". Tap "Generate" to write a description from your name and industry, or "Enhance" to polish one you have.
You should see: A "Saving" chip near the top of the page, then "Saved".
Go to Business identityEdit "AI content context"
Add a "Tagline" and describe your "Target Audience". Not sure what to write? Tap "Help me decide" and answer a few questions.
You should see: Your words appear in the fields. Autopilot uses them to shape the tone and topics of your posts.
Edit "Contact information"
Fill in "Website URL", "Phone Number" and "Business Email".
You should see: The fields show what you typed. A red message under a field means that one needs fixing.
Go to Contact informationEdit "Business address"
Start typing in "Street Address" and pick your address from the list, which fills in the rest. You can also type "City", "State" and "Zip Code" yourself.
You should see: City, state and zip fill in. Settings save a moment after the last change.
Go to Business address
What each field accepts
| Field | What it needs |
|---|---|
| Business Name | 2 to 30 characters. |
| Industry | Pick from the list. Be as specific as you can. |
| Business Description | Required. Anything important about your business, brand or preferences. |
| State | 2 letters, like IA. |
| Zip Code | 5 digits, or leave it empty. |
| Business Email | A valid email address, or leave it empty. |
If the fields are locked
Only logins that can edit the business profile can change these fields. If yours can't, ask the owner of the business to change your role. Your logo and picture live in the same tab. See how to add or change your logo.
What happens next
Autopilot uses your new details when it writes posts. To change a post that's already written, see how to edit a post.
- Add your logo with how to add or change your logo.
- Fix anything from your first website scan with how to fix what the website scan got wrong.
- Keep going down your list with how to use the setup checklist.
If something's not right
Your changes didn't save
Look for a red message under a field and fix it. If a message says your business profile couldn't be saved, check your connection and edit again. Your last saved profile is unchanged. If Settings won't load at all, see what to do when you can't log in.
Business Name won't take your full name
The name can be 2 to 30 characters. Use a shorter version here. Your Facebook Page name isn't affected. See how to connect your Facebook Page.
Generate and Enhance are grey
Both need a business name and an industry first. Fill those in and the button turns on. If your setup pulled in the wrong details, see how to fix what the website scan got wrong.
Still stuck?
Email us what you were trying to do and what you saw. A person on the team will write back.
support@ampere-autopilot.com