Before you start
Steps
Open "Billing" in Settings
On a computer, Settings is in the main menu. On a phone, tap "More" in the bottom bar, then Settings. Then choose the Billing tab. If you don't see Billing, your login isn't a billing admin. Ask an account owner to upgrade.
You should see: A Billing page with a "Current plan" section and a "Plans" section.
Open BillingPick "Monthly" or "Yearly"
The switch sits at the top of the "Plans" section. Yearly shows a "2 months free" badge. If you don't see the switch, only monthly is on offer right now.
You should see: The Pro card shows the price for the period you picked, with its commitment line right under the price.
Tap "Upgrade to Pro"
The same button is in "Current plan" and on the Pro card. After your free trial ends, the button reads "Upgrade to Pro" again. If it reads "Reactivate Pro", your old Pro plan lapsed. It works the same way.
You should see: A window titled "Subscribe to Pro". It says Stripe shows the price and the date of your first charge before you confirm.
Pay in the Stripe window
Stripe runs this window, so you enter your card details there and confirm. Autopilot never sees your full card number.
You should see: A page that says "Confirming your payment..." and then "You're all set."
Find your receipt under "Recent invoices"
You land back on Billing. Your plan reads Pro, and a message says "Your plan is now Pro." Open the invoice with the "View invoice" or "Download PDF" icon on its row.
You should see: Your invoice is listed with its dates, amount and a Paid badge.
Open Recent invoices
Monthly or yearly: the terms
| Monthly Pro | Yearly Pro | |
|---|---|---|
| Price | $49 a month | $490 once, paid up front |
| How long you're committed | One month at a time | 12 months |
| Cancel | Anytime, effective at the end of the current period | Not mid-year. You can turn off renewal anytime |
| Savings | None | 2 months free |
Every paid plan has a 30-day money-back guarantee. To ask for a refund, see how to request a refund.
If you're on the free trial
New accounts start with 14 days of Pro and no card. During the trial, the upgrade button reads "Add a card to keep Pro". Tap it and add a card. You'll see "Card saved. Pro continues after your trial." and Pro carries on when the trial ends.
What happens next
- Pro posts up to 3 times a day and removes the watermark. See how to remove the watermark.
- Add a card for next time with how to update your card and find invoices.
- Need to change plans later? Read how to switch between monthly and yearly.
If something's not right
You paid, but Billing still shows Free
Stripe can take a few minutes to confirm. Nothing else is needed from you. See what to do when a payment is still processing.
You can't find the Billing tab
Only billing admins see it. Ask an account owner to upgrade this business to Pro, or read what to do when you hit a plan limit.
The checkout window won't open
You'll see a message that says nothing was charged. Wait a moment and tap the button again. If it keeps failing, email support@ampere-autopilot.com and see what to do when a payment is still processing.
Still stuck?
Email us what you were trying to do and what you saw. A person on the team will write back.
support@ampere-autopilot.com